Car won't start? We're here for you. Give us a call and we’ll get someone out to you as soon as possible.
Lines open 24 hours, 7 days a week (calls will be recorded).
Lines open 24 hours, 7 days a week (calls will be recorded).
Already a customer? Find out how to manage your Britannia Rescue policy
If you already have cover with us and need to report a breakdown, change any of your policy details, or renew, you can find out how quickly and easily below.
Cancelling your policy
- Within 14 days of receiving your documents - we'll refund any money you've paid, less a charge for the cover you've had. If you cancel before your policy starts, no charges will be made.
- After 14 days - we'll refund any money you've paid, less a charge for the cover you've had and a cancellation charge of £10.
- No refund will be given if you've already made a claim.
Lines are open Monday to Friday 8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm.
For Text Phone first call 18001. Calls will be recorded.
Cancel your automatic renewal
- Are you sure? Automatic renewal saves you time and guarantees continuous cover. So you'll have the peace of mind that we'll always be there for you if you break down.
- We know things change though, so we've made it quick and completely free to cancel your renewal online if you need to.
- Simply fill out our online form and we'll do the rest!
More about your breakdown cover
- Count on our network of over 4,000 breakdown professionals 24 hours a day, 365 days a year.
- If a roadside fix isn't possible, we'll tow you to a nearby garage or take you home
- We repair and recover petrol, diesel, hybrid and electric cars
- Run out of charge? We have a fleet of vehicles we use in partnership with AFF, which can recharge your vehicle and get you on the road again
- Cover for anyone driving the nominated vehicle, as long as they have permission to drive it
- We’ve partnered with what3words to help make being lost a thing of the past
- A fault that doesn't stop you driving, for example a faulty headlight or a faulty washer jet.
- Specialist equipment if you need to be recovered from mud, snow or a flood.
- A car that isn't in a roadworthy condition without road tax and a valid MOT.
- Any vehicle that is being used for hire and reward purposes.
You can also request these and other documents in braille, large print or audio format by emailing us.
Make changes to your policy
- Change your name, address, vehicle or contact details.
- Upgrade your cover - you can upgrade your level of cover at any point in your policy.
- Add Personal Cover - extra cover for you and your spouse/partner in any vehicle in the UK.
Lines are open Monday to Friday 8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm.
For Text Phone first call 18001. Calls will be recorded.
For Text Phone first call 18001. Calls will be recorded.
Renew your policy
We're happy you want to renew with us!
Just call us and we can help.
Lines are open Monday to Friday 8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm.
For Text Phone first call 18001. Calls will be recorded.